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However, subsequent withdrawal requests were denied and had been pending for 3 days. Eventually, the player reported that additional withdrawals were approved, indicating that the issue had been resolved. The casino państwa confirmed to have held a Curaçao Interactive Licensing (CIL) license.
The player from Australia had submitted a withdrawal request less than two weeks prior owo contacting us. We had advised the player to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. However, due owo the player’s lack of response owo our messages and questions, we were unable owo investigate further and had to reject the complaint. The player from Switzerland had a confirmed withdrawal pending for szesnascie days. The player państwa eventually asked jest to provide a new IBAN and resubmit documents, leading owo further delays.
